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Invoicing

Invoicing on 3Common lets you bill a specific customer for one or more items, collect payment online, and (when the items are tickets) issue the tickets automatically the moment the invoice is paid. It works for selling tickets outside the public storefront, billing a sponsor, charging a deposit, or any one-off charge to a named customer.

Invoice dashboard overview


Start here

  • Create your first invoice


    Build a draft, pick a customer, add line items, set tax and a due date.

    Create an invoice

  • Finalize and send


    Lock the draft, generate the PDF, and email it to your customer with a payment link.

    Finalize and send

  • What the customer sees


    Tour the customer-facing payment page, invoice email, and payment receipt.

    Customer experience

  • Refunds


    Issue a full or partial refund on a paid invoice.

    Refunds

  • Void and revise


    Cancel an unpaid invoice or replace it with a corrected one.

    Void and revise

  • The invoice dashboard


    Filter, search, export, and dig into a single invoice with the side-peek.

    Dashboard


When invoicing is the right tool

Invoicing is built for named-customer billing — the customer is someone you know, not an anonymous buyer hitting your storefront. Pick invoicing when you need to:

  • Bill a specific contact for a known amount (a deposit, a custom package, a sponsorship).
  • Sell tickets outside your public event page — a comp ticket, an industry guest, a private group buy.
  • Collect from a returning customer with a card already on file (one-click auto-charge).
  • Bundle multiple products (tickets + add-ons + merch) on a single document with one total.

For a high-volume public sale where anonymous buyers self-serve through your event page, stick with the storefront — invoicing is for the named-customer path.

See Get started for the full orientation.