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3Common Help Center

Welcome to the 3Common Help Center. Find guides and articles to help you get the most out of 3Common.

Getting started

  • Create a 3Common Account


    Set up your organizer account and profile so you can start selling tickets.

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  • How to log in


    Sign in to your 3Common organizer portal.

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  • Reset your password


    Recover access to your account with a password reset.

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  • Invite users and set permissions


    Add team members and control what they can access.

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Events

  • Create an event page


    Build your event with tickets, dates, and all the details guests need.

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  • Multi-day events


    Set up events spanning multiple days with different ticket options per session.

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  • Set ticket sale windows


    Control when tickets go on sale and when online sales end.

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  • Promo codes


    Create and manage discount codes for your events.

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  • Reserved seating


    Create seat maps so guests can pick their seats at checkout.

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  • Check-in and door workflow


    Manage guest check-in and door operations on event day.

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Marketing

  • Email campaigns


    Compose, schedule, and send email campaigns to your audience.

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  • Segment guests


    Target specific audiences with segmented campaigns.

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  • Use CRM data in campaigns


    Leverage your contact data to personalize marketing.

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  • Automations and workflows


    Set up automated actions triggered by guest behavior.

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CRM & Contacts

  • Guest profiles and history


    View guest details, purchase history, and engagement data.

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  • Import contacts


    Bring in your existing contacts and map them to CRM properties.

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  • Segment your contacts


    Organize contacts into segments for targeted outreach.

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  • Track guest engagement


    Monitor how guests interact with your events over time.

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Taxes & Payments

  • Add Tax to Your Events


    Configure tax rates for your events.

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  • View Payouts


    Check your payout history and download as CSV.

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  • Update Payout Schedule


    Change when and how you receive payouts.

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REST API

  • API Documentation


    Programmatically manage event data with the 3Common Partner REST API.

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