Add Tax to Your Events¶
Set up a tax in 3Common and apply it to a paid ticket so guests are charged the correct rate at checkout.
Who this is for
Organizers who need to charge tax on their tickets and include it in pricing.
Quick steps¶
- Go to Settings in your 3Common workspace.
- Click Manage taxes.
- Click Add a tax.
- Enter a clear Tax name (for example, GST, PST, VAT, or Service fee).
- Set the appropriate Rate % for this tax and save.
- Create or open an event.
- Add a paid ticket and set its price.
Once you save, the selected tax will be applied to eligible ticket sales for that event.
Step-by-step walkthrough¶
1. Open tax settings¶
From your 3Common workspace, navigate to Settings, then click Manage taxes.
2. Start adding a new tax¶
Click the button to Add a tax.
3. Name your tax¶
Click the Tax Name field and type a clear name so you can recognize this tax later, for example GST, PST, VAT, or another label that matches your requirements.
4. Set the tax rate¶
Click the Rate % field and enter the correct percentage for this tax based on your local rules.
Then click Save.
5. Create an event to use the tax¶
From the main navigation, go to Events.
Click Create event.
6. Add a paid ticket¶
Select or create a General Admission (or other) ticket.
Click into the ticket price field.
Then click the $ field and enter a price (for example, 1 for testing).
Your event now has this tax configured and applied to ticket sales according to your settings.
Troubleshooting¶
Tax is not showing on the checkout page
Make sure the tax rate is greater than 0 and that you clicked Save after entering the rate. Changes may take a moment to appear on the public event page.
I set the wrong tax rate
Go back to Settings > Manage taxes, select the tax you want to update, correct the Rate %, and click Save. The updated rate will apply to future ticket sales.