What guests see when you redirect them after purchase¶

After completing their order, guests can be sent to any page you choose -- for example your website, social media, a booking tool like OpenTable, a survey, or a custom thank-you page. This article walks through the guest experience so you know exactly what they see.

Quick steps¶

1. Open your published event page.
2. Go through the purchase flow as a guest.
3. Complete the order.
4. Confirm that you are redirected to the page you set (website, OpenTable, social media, survey, etc.).

If everything is set up correctly, guests will see your redirect destination immediately after a successful order.

Step-by-step walkthrough¶

1. Open your event page¶

Start from the public event page your guests see. Your branding, copy, and layout may differ from the examples described here.

2. Start the booking or registration¶

Walk through the flow exactly as a guest would.

1. Open your event URL in your browser.
2. Click the main call-to-action button to start booking (for example, Reserve your spot).

3. Complete the order form¶

Fill out the required fields and confirm the order.

1. Choose the available ticket or package.
2. Click Continue.
3. Enter guest details (name, email, and any other required fields).
4. Accept the 3Common Terms of Service and Privacy Policy if prompted.
5. Click Reserve your spot (or the equivalent order confirmation button).

After a successful purchase, guests will see a confirmation message similar to:

Your order was successful. A receipt has been sent to your email. Please check your primary inbox and spam folder for your ticket/confirmation.

4. See the redirect destination¶

Right after the confirmation, guests are sent to the redirect link you configured in your event's Additional Settings.

This can be any URL you choose, such as:

• Your website or a specific landing page
• A restaurant booking page (for example, OpenTable)
• A survey (for example, a post-event feedback form)
• A social media page or community group

Make sure the URL is correct and live before you send traffic. Your own redirect might show a different page, but the behavior is the same: guests move from the 3Common confirmation screen to your chosen destination.

Troubleshooting¶