Create an event page¶

Plan, price, and publish a new event page in 3Common, including tickets, add-ons, fees, and custom questions.

Quick steps¶

1. Open your events workspace.
2. Create a new event and add a cover image.
3. Name the event and set the date, time, and location.
4. Write and format an engaging event description.
5. Add supporting content sections.
6. Configure capacity and basic ticket settings.
7. Add ticket tiers (for example: GA, VIP, team-only, tiered GA).
8. Add product add-ons like T-shirts.
9. Set advanced options, custom fees, and questions.

When you are done, your event page will be ready to publish and share with guests.

Step-by-step walkthrough¶

1. Open the Events page¶

1. Go to your 3Common dashboard.
2. Open the Events section.
3. If you land on a general overview page, confirm you are in the Ticketing / Events area.

2. Create a new event and add a cover image¶

1. Click Events in the left navigation if you are not already there.
2. Click Add to create a new event.
3. In the event builder, optionally add a cover image from your computer or media library.
4. Adjust the image if needed, then save.

3. Name the event and set date, time, and location¶

1. In the Event Name field, enter the name of your event.
2. Type the event name exactly as you want it to appear to guests.
3. Configure the basic schedule:
   • Confirm No assigned seats (or switch to assigned seating if needed).
   • Set the start date and end date in your event timezone (for example, America/Winnipeg (CST)).
   • Set the start time and end time for the event.
4. Set the location:
   • Click Enter a location.
   • Start typing the address.
   • Select the correct result from the suggestions.
5. Edit the visible location label:
   • Click Edit location label.
   • In the Label field, type a friendly venue name that guests will recognize.

4. Write an engaging event description¶

1. In the main description area, write a clear, inviting description of the event. For example, outline:
   • What the event is about.
   • Who it is for.
   • What guests can expect.
2. Use formatting tools to make key details stand out:
   • Apply bold to important phrases.
   • Use bullet lists to make the description easy to scan.
3. Add a link back to your main site so guests can learn more. For example:
   • Type: Find out more on our website.
   • Highlight the website text, click the link icon, and set the URL to your site.
4. If available, use 3Common AI to refine and polish the description. Ask AI to improve the copy, then accept or tweak the suggestions.

5. Add supporting sections¶

1. Use additional text sections to add extra content blocks. These are helpful for parking details, accessibility notes, FAQs, or sponsor shout-outs.
2. Add a closing note. For example:
   • We can't wait to see you there! Email your support address if you have questions.

6. Set capacity and basic ticket settings¶

1. In the Capacity section, set:
   • The number of tickets per order (for example, 4).
   • The total capacity for the event.
2. Confirm that the event is set to Public so guests can find it and purchase tickets.

7. Configure your ticket tiers¶

You can create multiple ticket types for a single event.

General Admission (GA)¶

1. Start from the default General Admission ticket.
2. Set the price by clicking the amount field and entering your GA price.
3. Turn on Enable taxes for this event if you need to collect taxes on tickets.
4. Update the Ticket Name to something clear, such as General admission.
5. In the description field, explain what is included, for example:
   • This ticket gives you access to the full event.
6. Set the quantity available.
7. Save your changes.

Configure ticket availability and custom fees¶

1. Open Advanced Options for your ticket.
2. Set when ticket sales start and end by choosing dates and times.
3. To add a custom fee (for example, a facility fee):
   • Enable custom fees.
   • Enter a label.
   • Choose whether the fee is a fixed amount or a percentage.
   • Set the amount and confirm.
4. Set Tickets per order limits if you want to control how many tickets a single buyer can purchase.
5. Adjust the numeric fields as needed (for example, maximum 2 per order).
6. Confirm that your custom fee and limits are enabled as expected.
7. Review the service fee and default settings if they apply to your account.

VIP ticket¶

1. Add a new ticket or repurpose an existing one for VIP.
2. Set the Ticket Name to VIP.
3. Set the price appropriate for your VIP tier.
4. Add a description, for example:
   • This ticket includes premium access and perks.
5. Set the quantity available.
6. Save your changes.

Hidden team-only or invite-only ticket¶

1. Add another ticket for internal, backstage, or invite-only access.
2. Set the Ticket Name to something descriptive (for example, Backstage, Team access, or Sponsor pass).
3. Set a price if needed.
4. Change Visibility from Visible to Hidden.
5. Create a hidden ticket code so only people with the code or direct link can see this ticket.
6. Add a description so your team understands the purpose of this ticket.
7. Save your changes and note that URLs for hidden items will be generated after the event is created.

Tiered GA ticket (visible after sellout)¶

1. Add another GA-style ticket for your second tier (for example, GA Tier 2).
2. Name the ticket to reflect the tier.
3. Set the price for the higher tier.
4. Change visibility to Visible after sellout and choose which ticket it depends on (for example, your main General admission ticket).
5. Set the quantity.
6. Add a description, for example:
   • This ticket will only be visible after the sellout of the selected other tickets.

8. Add product add-ons (for example, merch)¶

1. In the Add-on / Products section, add a new product.
2. Set the Add-on Name (for example, T-Shirt or another product).
3. Set the price.
4. Set the quantity available.
5. Add a description that explains what guests are buying. For example:
   • Use this add-on for optional merch or experience upgrades.
6. Optionally, attach a product image.
7. Save your add-on settings.

9. Configure advanced options and custom questions¶

1. Open Advanced Options for the event.
2. Review any notes about hidden items and custom links. For example, after creating the event you can generate custom links that reveal specific hidden tickets.
3. Add custom questions to collect extra information from buyers or attendees. For example:
   • Phone number
   • Dietary restrictions
4. Choose whether each question applies to the buyer only or all attendees.

Troubleshooting¶