Promo codes for venues¶

Set up promo codes for events that use reserved seating venues, and connect them to specific tickets or sections to offer discounts or gated access.

Quick steps¶

1. Open your event and go to Promo codes.
2. Create a new promo code and set the discount.
3. Optionally limit how many times the code can be used.
4. Choose which event and tickets the code applies to.
5. Save the promo code and share it with the right audience.

Guests who enter a valid promo code at checkout will see the applicable discounts or unlock specific tickets.

Step-by-step walkthrough¶

1. Open Promo codes for your event¶

1. From your event dashboard, click Manage your event.
2. Click Promo codes.
3. Click Create a promo code.

2. Configure the promo code details¶

For each promo code:

1. Enter a code (for example, SPONSOR, MEMBER, or TABLESEATS).
2. Choose a discount type, such as % discount (for example, 50%).
3. Optionally set a usage limit (for example, 15 uses).
4. Optionally set a timeframe when the promo is active.

3. Target specific events and tickets¶

To connect a promo code to your reserved seating event:

1. Select Specific event / tickets.
2. Expand your event (for example, My Venue 1 Event).
3. Choose which tickets the code applies to (for example, Back seats general admission, Table seats general admission, or VIP Seat).

You can repeat this to create multiple promo codes for different audiences, such as sponsors and members.

4. Save and test your promo codes¶

1. Save each code.
2. Optionally open the event checkout using Open checkout or a test link.
3. Enter the promo code to confirm it applies correctly to the right tickets.

Troubleshooting¶