See how guests reserve tickets on the event page¶

Understand exactly what guests see when they visit your event page, select tickets, and complete their reservation.

Quick steps¶

1. Open your event page.
2. Click Reserve your spot.
3. Choose the ticket(s) you want and click Add to cart.
4. Review your cart and click Continue.
5. Fill in guest details and any required questions.
6. Confirm and complete the reservation.

When guests finish these steps, their tickets are reserved and they receive a confirmation email (if enabled for the event).

Step-by-step walkthrough¶

1. Open the event page and start a reservation¶

On the public event page, guests will see a Reserve your spot button. They click it to open the ticket selection panel.

2. Select tickets and add them to the cart¶

Guests choose the ticket type(s) they want. For each ticket type they:

1. Click on the ticket option or quantity selector.
2. Click Add to cart.

They can repeat this for multiple ticket types until they have the right combination in their cart. When the selection is ready, they click Continue (for example, Continue for CA$87.75) to move to the checkout details.

3. Enter guest details¶

On the checkout form, guests fill in their information, such as:

• First name
• Last name
• Email address
• City or location
• Any additional questions you have added (for example, Age range)

After completing the fields, they click Continue to move to the confirmation step.

4. Confirm the reservation¶

Guests review their details and ticket selection, then confirm to complete the reservation.

Once confirmed, their spot is reserved and they will see a confirmation screen. If you have confirmation emails enabled, they will also receive an email with their ticket details.

Troubleshooting¶